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The 2014 annual civic survey results were just released and Saskatonians are more satisfied with the overall services provided by the City than they were last year. 86% of telephone respondents and 79% of online respondents said they were satisfied or very satisfied compared to last year’s 83% and 73% respectively.
The perception of quality of life in Saskatoon has increased. Although morale seems to be lifted, the number one issue seen across the board was roads. Citizens feel that the City should keep road repair/maintenance at the top of the priority list.
The survey issued by the City of Saskatoon plays an important role in key decision making and allocation of funds. It dictates what is important to citizens and determines what really matters. After last year’s survey feedback, the City is now undergoing it’s most aggressive road work program Saskatoon has seen, a 47% increase from last year’s budget.
A notable increase in satisfaction of roadway construction and maintenance as well as snow clearing has been seen with this years survey. Also notable, an increase in satisfaction with traffic management and planning for growth and development.
Other highlights of the survey results include:
- Services rated of the highest importance include: quality of drinking water, repair of water main breaks, maintenance of major roadways and freeways, fire protection, and police services.
- The services that received the highest rating for performance include: quality of drinking water, fire protection, electrical services reliability, garbage collection, and police services.
- Respondents were divided with just over half showing support to a question specifically related to an $8.00 monthly charge to have snow removed from residential streets after it has been ploughed to the side.
- The City’s website continues to be an important information tool for citizens.
A total of 500 surveys were conducted over the phone and 801 surveys were completed online. You can view the entire survey at www.saskatoon.ca.
Kari Calder
Saskatoon real estate agent
Century 21 Fusion
